CARIBBEAN DREAM CRUISE LINE
Customer Satisfaction Survey
Thank you for joining our cruise. We are glad to have the opportunity to serve you. Please take a few minutes and tell us how you feel about your cruise experience. Please circle or check your best answer. We appreciate your valuable time and comments. All your responses will be held confidential!
1.
How did you hear about our cruise line: (Check all that apply)
Repeat Customer
Friend
Relative
Travel Agency
Advertising
2.
Purpose of cruise: (Check all that apply)
Vacation
Business
Honeymoon
Birthday
Anniversary
3.
Boarding Process
Extremely Satisfied
Satisfied
Unsatisfied
Dissatisfied
Very Dissatisfied
4.
Cruise Orientation
Extremely Satisfied
Satisfied
Unsatisfied
Dissatisfied
Very Dissatisfied
5.
Port of Calls
Extremely Satisfied
Satisfied
Unsatisfied
Dissatisfied
Very Dissatisfied
6.
Food Quality
Extremely Satisfied
Satisfied
Unsatisfied
Dissatisfied
Very Dissatisfied
7.
Entertainment
Extremely Satisfied
Satisfied
Unsatisfied
Dissatisfied
Very Dissatisfied
8.
Movie Theater
Extremely Satisfied
Satisfied
Unsatisfied
Dissatisfied
Very Dissatisfied
9.
Casino
Extremely Satisfied
Satisfied
Unsatisfied
Dissatisfied
Very Dissatisfied
10.
Exercise Facility
Extremely Satisfied
Satisfied
Unsatisfied
Dissatisfied
Very Dissatisfied
11.
Pool/Whirlpool
Extremely Satisfied
Satisfied
Unsatisfied
Dissatisfied
Very Dissatisfied
12.
Quality of Cabin
Extremely Satisfied
Satisfied
Unsatisfied
Dissatisfied
Very Dissatisfied
Thank you for your valuable comments!