Automobile Service Survey
Haines Car Dealership
Please complete the following survey based on your experience at your most recent service visit. Please answer all questions honestly as these results will help us improve our service department. Thank you for participating in this survey.
How would you rate the service department on the following areas:
1.
Convenience
Excellent
Very Good
Good
Fair
Poor
2.
Quality of work performed
3.
Making you feel comfortable
4.
Willingness to go out of their way to satisfy you
5.
Friendliness of staff
6.
Helpfulness of staff
7.
Convenient hours for service
8.
Ease of obtaining an appointment
9.
Quickly acknowledging your arrival
10.
Promptness
11.
Arranging replacement
12.
Performance of repairs
13.
Clean, comfortable waiting area
14.
On time delivery