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Missing Data Provider or Packet when opening SurveyTracker

The “Missing Data Provider or Packet” error that can occur when opening SurveyTracker 5.7 sounds scarier than it really is.

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Moving SurveyTracker Desktop from One Computer to Another

If you need to move SurveyTracker Desktop survey software from one computer to another and wish to migrate your projects, you have two options.

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Score and Symbol Values in SurveyTracker Scale Choices

When using SurveyTracker to design a web survey or scannable form, understanding the differences between Score and Symbol values in scaled questions is important to your survey design and reports.

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Number of Characters in Write-Ins

For SurveyTracker web surveys, you have a limited amount of control over the number of allowable characters in a write-in text response scale.

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Web Survey Start and End Dates

By default, SurveyTracker web surveys are available to respondents as long as the HTML and supporting files are uploaded to the web server (and as long as the respondents know the survey exists). When the survey is scheduled to end, you can pull the HTML files off the web server to indicate that it’s closed. That said, there is a method to set a Start date and/or End date to a web survey that run on a Windows server.

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Scannable Form Time-Saving Tips and Suggestions

There’s nothing worse than looking at a stack (or multiple stacks… or multiple multiple stacks!) of scannable forms and realizing you have a long road to travel before all the data has been collected. We know that feeling so we’ve come up with a few recommendations to cut down on the time spent scanning forms. Some good organization skills and common sense will get you through those stacks faster than you might think!

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Choosing What Displays After Web Survey Submit

In a SurveyTracker web survey, you can control what the respondent sees after they submit their responses. This is useful because it can present a friendlier or more informative message than the default thank you message behavior included with each survey.

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Sending SurveyTracker e-mail invitations to two different e-mail addresses

So it’s time to send out e-mail invitations to your SurveyTracker web survey and you have two (or more) email addresses for some (or all) respondents. Does SurveyTracker handle this possibility and, if so, how? Simple answer is yes it can… the longer answer is how.

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Using Audience Lists More Efficiently

Most SurveyTracker users who use the audience list functionality in SurveyTracker use it for its basic functionality – as a simple respondent list, often for web surveys. But there’s a lot more that the audience list can do that you may want to consider. Let me explain….

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