Archive | July 2016

Customer satisfaction in retail improving – Retail Gazette

Customer satisfaction in the non-food retail sector has gone up over the past year, according to the latest UK Customer Satisfaction Index published today.

Source: Customer satisfaction in retail improving – Retail Gazette

Survey: IBM survey says ads are the biggest reason people consider canceling their streaming video services – TechCrunch

IBM’s Cloud Video division is releasing the results of a new survey looking at the behavior of subscribers to video-on-demand services like Netflix and..

Source: IBM survey says ads are the biggest reason people consider canceling their streaming video services | TechCrunch

Got to keep the customer satisfied – and measure it, too – Professional Planner

It might sound like the bleeding obvious, but customer satisfaction can tell you plenty about your current sales results.

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Tracking customer satisfaction can translate to sales and satisfied customers are vital to the sustainability of all businesses, particularly financial planners. Anthony O’Brien writes.

Source: Got to keep the customer satisfied – and measure it, too