Archive | January 2016

In Survey, Mayors Say They Worry About Aging Infrastructure – ABC News

Among the findings of the survey:

— Mayors say aging and underfunded infrastructure is their most pressing challenge. Mass transit, roads and water top the list of priorities.

Source: In Survey, Mayors Say They Worry About Aging Infrastructure – ABC News

Report: 10% of college graduates think Judge Judy is on the Supreme Court – CNN

Nearly 10% of college graduates surveyed in a poll believe Judith Sheindlin, aka “Judge Judy,” serves on the Supreme Court.

The poll, conducted by the American Council of Trustees and Alumni in August 2015 but released in January 2016, concluded from the 1,000 surveyed that college graduates “are alarmingly ignorant of America’s history and heritage.”

Source: http://www.cnn.com/2016/01/19/politics/judge-judy-supreme-court-poll/index.html?sr=twCNN01191619/politics/judge-judy-supreme-court-poll/index.html

Half Science, Half Art: A Guide to Shortening Customer Satisfaction Surveys | Loyalty360

Loyalty360 has a good write-up on trimming down that overly-long customer satisfaction survey.

Regardless of what business objectives drive a survey, there is one thing that everyone can agree on: shorter surveys are usually better. Burden customers with a lengthy survey, and they’ll have a poor experience completing it. This can lead to a drop in response rates. Too many questions can also make customers impatient — driving them to answer thoughtlessly in the hope of finishing sooner.

Read more: http://loyalty360.org/loyalty-today/article/half-science-half-art-a-guide-to-shortening-customer-satisfaction-surveys

Star Wars: Rogue One Tops Most Anticipated Movie Survey for 2016 – Fandango

Well, a new year and some times its fun to look at what’s in store for entertainment – movies specifically. Fandango (by way of Entertainment Weekly) has results for the most anticipated movies in 2016.

Read More…

American Rage: The Esquire/NBC News Survey

Happy new year – always good to start with nice, positive, and optimistic survey results!

We asked more than 3000 people what makes them angry. This is what they said.

Half of all Americans are angrier today than they were a year ago.

Source: American Rage: The Esquire/NBC News Survey