The Daily Targum has a good article about course evaluations with a number of quotes and thoughts from the professors.
At the end of each semester, Syracuse University students are asked to evaluate their courses and professors. While the process may seem tedious, department chairs said they find the surveys useful.
Computerworld provides a real-world example of quality survey methodology.
A couple of years ago, we had a number of SurveyTracker 5.6 and 5.6.2 users (including our internal users) who couldn’t launch SurveyTracker suddenly. The splash screen would display and then the program would close. No error messages, no warnings.
Knowing your employees is like taking the pulse of your organization. It is critical to the success of your operations. If your employees are dissatisfied or unhappy, it will show in the quality of their work and relations with other employees. Bad morale causes a cascade effect that can run an organization to ground.
Sometimes statistics are serious… other times they are an analysis of which Fast and Furious movie is more fast and more furious. Bloomberg decided (for whatever reason) to find out through a detailed and careful analysis of all seven Fast & Furious movies, leading up to the recent Furious 7. It turns out, the new movie is both more fast and more furious than the previous movies.
One of the first questions that must be answered in any survey is who exactly is going to be surveyed. It is usually impractical to interview everyone if you have a large population or an expensive sampling method. Therefore, you need to survey a properly derived sample, which can reveal a wealth of information about the wants, needs, or opinions of the people surveyed.