Archive | March 2015

Missing Data Provider or Packet when opening SurveyTracker

The “Missing Data Provider or Packet” error that can occur when opening SurveyTracker 5.7 sounds scarier than it really is.

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When Not to Launch a Survey

The key to any successful survey with a high response rate is communicating the importance of the survey and delivering it in a timely manner and at the right time. There are good times and bad times to launch a survey and I’d like to spend a little time on when to not launch the survey.

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Functional Survey Testing

Once you have designed a survey and you think it’s all ready to place on the web, print to scannable forms, etc., you may want to pause and make sure it works as expected and that you can read in the results properly.

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Resource Considerations when Starting a Survey

Before launching a survey, there are some important internal resource and management buy-in considerations. Nailing these things down before you start the ball rolling will help ensure things run smoothly and that there will be action on the back-end once the results are in.

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Retention or Stay Interviews

Retention Interviews are a great way to engage with individual employees at-risk of leaving and offer advantages over exit interviews and classic employee satisfaction surveys.

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Kiosk Surveys

A kiosk survey is any survey placed either on a standard desktop computer or a proprietary computer system that is then placed in an open environment. Respondents may stop by at their leisure and reply when they have a few moments to do so.

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E-Mail and the Internet Still Most Important Tools for US Workers

A recent survey of internet-using full and part-time office workers show that e-mail is the most important tool for their job.

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