Archive | February 2015

Moving SurveyTracker Desktop from One Computer to Another

If you need to move SurveyTracker Desktop survey software from one computer to another and wish to migrate your projects, you have two options.

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Biggest Customer Service Mistakes: Over-Correcting on a Few Complaints

Forbes.com has a quality article about some of the mistakes you can’t afford to make in customer service, including reliance on limited survey sample results.

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Use easily recognizable scale choices when designing a survey

Make sure you define your survey question’s scale choices based on what your respondents are most likely to understand.

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Alarming Survey Results – Americans Don’t Take Enough Vacation Time!

A recent survey from skift.com shows that Americans are workaholics and (editorial) probably need to take some more vacation time. The study shows that 42% of us didn’t take any vacation time in 2014 at all!

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Survey Reveals Rift Between Scientists and Regular Folk

The Pew Research Center ran an interesting survey to determine the gap between what scientists at large believe about a variety of scientific and culture issues compared to us regular, non-scientific folk. The results are interesting and a fine example of surveys for the public good.

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Writing Clear and Concise Questions

When designing your survey, make sure you word your questions in such a way that it limits the chance of misunderstanding or annoying your respondents.

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Score and Symbol Values in SurveyTracker Scale Choices

When using SurveyTracker to design a web survey or scannable form, understanding the differences between Score and Symbol values in scaled questions is important to your survey design and reports.

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